Don't Do What I Did: Make the KDP Select Program Work for You

Self-publishing is about as democratic as anything else, in the sense that 1) anyone is free to try it and 2) it takes money to make money.

I have one self-published friend who recently admitted to spending over $15,000 to market her Indie novel. She's doing well and has more than tripled her investment. In addition, she has built a platform of readers who are now eagerly awaiting her next novel.

That story has a happy ending. But what if you don't have $15,000, or even $5,000, to spend on publicity? What if just getting your book published wipes out your savings, because you already had to cough up a few thousand for the cover, the design, the ISBN number and an editor, too? What do you do then?

That's the situation I was in when I published my novel Sleeping Tigers.

Fortunately, there is advice aplenty for authors on how to advertise cheaply. Check out web sites for Novel Publicity, Ereader News Today,World Literary Cafe, Digital Book World, TeleRead, and The Book Designer for useful tips. These all offer great advice on book marketing—and, yes, it's all free! Indie authors J.A. Konrath and John Locke also have helpful blogs.

Now, after three months of testing out book marketing strategies, I can honestly say that probably nothing can help you market your book more effectively than the KDP Select Program.

What is the KDP Select Program?

Read the fine print on the Kindle Direct Publishing web site, but here are the bare bones: if you agree to participate in the KDP Select Program, you sign up for a three-month exclusivity term. This means that you agree to sell your ebook only in the Kindle format, but you can continue selling your paperbacks however you wish.

In exchange for this exclusivity agreement, you are granted five free promotional days during your three-month term. Your book is also included in the lending library for Amazon Prime members; this means that people with Amazon credit cards can borrow your book for free—and Amazon will pay you a royalty for each borrow.

Many authors object to the KDP Select program. Indie authors are a crowd of wild Mustangs and we hate being reined in—that's why many of us self-publish. We object to some of Amazon's monopolistic business practices. Plus, why would anyone want to give a book away for free?

I was one of those resisters. On the other hand, despite my steady blogging and my shiny new Twitter account, I was selling very few books. The first month after publication, Sleeping Tigers sold just enough books for me to take my husband to a movie or dinner, but not both. My novel was a cross between literary fiction, chick lit, and romance—no zombies, vampires, serial killers, cowboy lovers, or psychic detectives. In other words, there wasn't the usual genre crowd to rely on for sales.

I wasn't trying to get rich on this novel—in fact, I didn't even imagine making back what I spent on publishing it. But I am a writer who longs to reach out to readers. I had tried everything but the KDP Select Program to market my novel, so I signed up for the three-month term and chose my first two promotional days. Then I sat back and waited.

Don't Make the Same Mistake I Did

That was my mistake: I sat back and did nothing.

While I did have more downloads during the first two days my book was free—the book ultimately reached a rank of #18 in Kindle's contemporary fiction and a rank of 185 in the free Kindle store—after the promotion I was still selling only one or two books per day.

“What did I do wrong?” I asked a friend who also happens to be my guru in the Indie publishing world.

“Did you advertise the fact that your book was free?” she asked.

Uh. No.

By the next month, my book was back down in the ranks, sliding as low as 70,000 or so. I was getting desperate; I had always sold my book at $2.99, but many Indie authors who make it into the Amazon stratosphere sell their ebooks for $.99. My next experiment was to try this strategy. I decided to lower the price to $.99 to see what would happen. (This is called a “price pulse” and you can find lots of authors discussing this strategy online.) I even did a mild book pimping run on Twitter and Facebook to see if I could garner interest in a week-long $.99 promotion.

The result? Nothing. Nada. Zilch. In fact, my book rank plummeted, languishing around 134,000 or so.

“You have to do another free promotion,” my friend urged. “But advertise it this time.”

Do This Instead

For my second KDP Select Promotion, I waited until I had that magical tenth positive review on Amazon, courtesy of a generous book blogger in England. Then I set my promotion for three days, choosing the end of tax season, April 15 to 17, as my dates, figuring people would finally be finished with nasty paperwork and be ready for a fun read.

A week ahead of time, I emailed some of the big e-reader sites that my book would be free on those days, like Pixel of Ink and Ereader News Today. Then, to take the “layered marketing approach,” as the saying goes, I bought a (very cheap) ad on Digital Books Today to run right after the promotion.

As I waited for April 15, I began second-guessing all of my efforts. Was I making a mistake? April 15 wasn't just tax day, it was Patriot's Day, and the day of the Boston Marathon! Who the heck would want to download books if there was a holiday to enjoy? Why didn't I wait?

Plus, even by April 14, I still couldn't bring myself to blog, tweet or Facebook about the promotion. Authors who spend their time sending out book pimping messages make my teeth hurt. Yes, everything these days is “soft” marketing, but I prefer content with my advertising. I didn't want to inflict sales spam on people I'd come to know through social media channels.

I nearly pulled out of the second free promotion for another reason as well: I was having a crisis in confidence as a writer. How many readers are left in the world? In my most pessimistic moments, I imagine everyone sitting around in sports bars or lying on the couch watching American Idol or YouTube videos. Maybe everyone who would be interested in reading my book had already downloaded it.

On April 15, I could barely bring myself to check the downloads, but bam! There they were, and they were coming fast! In the very first day of the second promotion, I had as many downloads as the first two days combined! By the last day of the promotion, my book had hit #1 in contemporary fiction and #3 among all free Kindle downloads—with twenty times as many downloads as during my first promotion.

What's more, sales have declined but have remained steady. Thanks to the KDP Select Program, I may actually make a small profit from Sleeping Tigers. More importantly, I am creating an audience of readers and book bloggers who I hope will be interested in the next novel I publish.

What the heck happened to make this possible?

The answer is easy: I took full advantage of KDP Select Program's free promotional days. You can do it, too. Here's how:

1. Before joining the KDP Select Program, check your book sales. Are you selling more on Smashwords or Kindle? If the answer is Kindle, then you have nothing to lose by going with the KDP Select Program—you can opt out again after three months.
   
   
2. There are two schools of thought when it comes to deciding when to go with KDP Select: one is that you should wait until you have at least ten positive Amazon reviews (4 or 5 stars). The other is to do it right away, when you launch your book. That will give your book a higher ranking from the start. However, sites like Pixel of Ink are less likely to pick up books without customer reviews, because so many authors contact them, and of course it's in their interest to publicize the best free books possible. I'd advise contacting reviewers early, before your book is out, and waiting until you have the reviews posted on Amazon before advertising your free promotion.
   
   
3. Remove your book from Smashwords and other sites at least two weeks in advance. I ran into a slight snafu, because I thought that removing the book from Smashwords meant I'd successfully made my book exclusive to Kindle; however, Smashwords distributes to a number of other sites, like Barnes & Noble, and it can take 2-3 weeks for them to remove the book.
   
   
4. Once you sign up for KDP Select, make use of all five free promotional days, but don't do them one at a time—spread them out between a two-day and a three-day promotion. That gives readers time to see your book and download it.
   
   
5. Follow up your free promotion with some modest paid advertising.

And that, my friends, is it. Simple as can be. Will I sign up again for KDP Select? I already have. I'll let you know how the next round goes. I'd love to hear your experiences, too. What has worked for you?

Did I Hammer a Nail into My Bookstore's Coffin?

I gave myself a book for my birthday this year: my own novel.

It's still tough to admit that I'm self-published, despite the fact that the publishing world is now a Wild West of rogue indie presses and bowlegged cocky ebook publishers firing their Twitterfeeds in every direction.

Perhaps it's tough to admit because I've been a writer for such a long time, always with the goal of having an editor and publishing house to call my very own. In fact, three years ago, I achieved that goal when my first book, The Gerbil Farmer's Daughter: A Memoir, was published by a division of Random House. It was a great experience. I had a savvy, smart editor; a darling and energetic publicist; and great reviews in all the right places.

After twenty-five years of working in the trenches as a journalist, essayist, fiction writer, and humorist, I had finally succeeded. My career as an author was launched! Hooray for me!

I didn't get a huge advance, but a reasonable one. Apparently, though, the publishing house paid me too much. I still haven't earned back a penny on that advance, despite selling more books than I ever dreamed possible. That was okay, though. I figured I could build my platform from there and do better with the next book.

No, no, Nanette. Publishing doesn't work that way anymore. These days, if your first book doesn't earn out, that's probably the end of your career—unless you come up with a Really Big Idea, and hardly anybody knows what this is, except that it probably sucks blood.

Over the next three years, I wrote a series of nonfiction book proposals and two novels. Everything was rejected.

One novel came close, however: Sleeping Tigers is an upmarket women's novel that my agent and I hoped would appeal to readers of Eat, Pray, Love. The book tells the story of a woman who starts her life over after a breast cancer scare. She decides to join her wildest childhood friend in San Francisco and track down her drifter brother, who harbors secrets of his own. And, when her brother flees the country, she follows him to Nepal, determined to bring him home.

This was a book with both plot and emotion. It had to make it, right?

Nope. After rejections from editors who were enthusiastic about many aspects of the novel, but “not getting enough support here to make an offer,” I put that book in a drawer. A really deep drawer: in despair over one particular rejection, I actually deleted the entire book from my laptop after consuming half a bottle of Grand Marnier and a box of dark chocolate truffles while watching that creepy movie, Moulin Rouge.

Unlike my other “epic fails,” as my skateboarding son would call them, however, this novel refused to lie quietly in the dark. I suppose that's because this novel had so much of “me” in it.

Like the main character, I survived early stage breast cancer and felt, as my narrator does, that I carried a sleeping tiger inside me that could, at any moment, wake up and use its claws to tear my life apart. I had lived in San Francisco when I finished graduate school and am still enamored of that city, so I sent the main character there to begin her spiritual and emotional healing. And, because I have two brothers and love them dearly, and because I once spent several months trekking in Nepal, I gave my character a brother and took her on an adventure in Nepal that would change her life forever.

When I reexamined Sleeping Tigers, enough time had passed for me to see it in a cold-blooded, critical way. I understood why the editors had turned it down. There were places where the plot dragged or became derailed by side characters who really had nothing to do with the story. There was some strained, self-conscious writing. Some of the images weren't as fresh or funny as I wanted them to be.

Decades ago, editors might have taken a chance on this book and bought it, then worked with me to rewrite it. That hardly ever happens anymore. Now publishing houses are short-staffed, editors are harried, and money is tight.

After tearing apart the novel and rewriting it, I had to figure out what to do with my new draft. Take it back to my agent? He's currently sending another novel of mine around to publishers, plus I have a third novel nearly complete that I'd like him to send out as well. I didn't want to overload the poor guy.

Plus, having been through the traditional publishing process before, I knew that it would take two or three years after the book was accepted for it to be published. Did I really want to wait that long? No.

Finally, a good friend of mine, Terri Giuliano Long, who self-published her well-received novel, In Leah's Wake—a book that falls into the same basic category of commercial women's fiction as Sleeping Tigers—convinced me to be brave and do the same.

I went on the CreateSpace web site, saw that designing and publishing the book on my own could cost less than taking a class at the local community college, and clicked the necessary buttons. If nothing else, I thought that doing this would be tantamount to giving myself a crash course in digital publishing, social media, and publicity—a course that could be valuable no matter how I publish more books in the future. The reality is that every writer now has to be her own publicist.

Publishing Sleeping Tigers through CreateSpace was easy, cheap, and efficient. The staff was remarkably helpful and willing to stay on the phone for as long as I had questions. The process was as user-friendly as sitting in your friend's living room and drinking tea. Or maybe even Merlot.

Still, when my first box of books arrived—a scant seven weeks after starting the process--I immediately got cold feet. Who am I to think that my novel is good enough to be published? Am I now as pathetic as those street poets I used to see in Berkeley, peddling their sappy, mistake-laden chapbooks for a dollar a copy? And how the hell does a writer act as her own publicist?

To make matters worse, it wasn't until after clicking on CreateSpace that I started to think about my good friend here in town, who owns Jabberwocky, one of my favorite independent bookstores. She held the book launch for my memoir, and it was as grand a party as I could have hoped for; she does an incredible job of hand-selling authors she likes. For many years, Jabberwocky has provided a lively space for readers and writers like me to enjoy each other's company, but Amazon has hit her hard. CreateSpace is an Amazon company.

On my web site, I offer people a button that will take them to the independent bookstore of their choice if they want to buy my book locally. Still, I worry that, by publishing Sleeping Tigers with an Amazon company, I've hammered yet another nail into the coffin of my favorite indie bookstores.

At the same time, I'm thrilled to have this option. The characters in Sleeping Tigers refused to die because they had a story to tell—a story I love, and one that I hope readers will love, too. And, in the end, that's why writers write, isn't it? Not for money or glory—admittedly nice perks--but for this simple reason: we want to share our stories.

Upstairs, Downstairs: Torn Between My Books and My Kindle

My husband gave me a Kindle for my birthday. (Forgive him, O Indie booksellers. He is an engineer who knows not what he does.)

At first I protested. As a writer, avid reader, and patron of indie bookstores with cats curled on floral armchairs, what did I want with this devilish contraption?
“Give it a try,” my husband suggested. “A lot of the books are free.”

Did he say free? As the daughter of a Do-It-Yourself-Or-Die-Trying gerbil farmer, “free” is my middle name, whether I'm surfing for curbside antiques or checking out sample cheeses at Market Basket. How could I resist?

Of course, like any addiction, that first hit lures you down the slippery slope of, “Oh, hell, just one more can't hurt.” Soon I was downloading books by the dozen, bemused and freaked by the fact that the Magic Hand of Amazon could find me even in bed. It could even find me in the White Mountains or riding the subway in New York City. Need a book? Press a button!

The thing is, I started to love my Kindle. But I couldn't give up my obsessive fondling and purchasing of books. I also worried that my books—waiting so patiently in their pretty bright book cover dresses on my bookshelf, or climbing over each other on my nightstand in their zeal to be read—might be hurt by my disloyalty. Alternatively, I worried that my smart-mouthed, quick-on-the-draw Kindle would know I was cheating on her with her plumper, more beautiful cousins.

I agonized for weeks over which was better: digital books or “real.” At first, reading the Kindle was downright confusing. For one thing, what to do with that free hand flapping around while you hold such a slim rectangle and touch buttons to flip pages? (And why didn't I have a Kindle while I was breastfeeding my kids?)

How do you pretend not to notice an annoying neighbor if you can't hide your face behind an actual book? How do you loan your books to friends on a Kindle? What do you put on your bookshelves if you stop buying books? (Either wine glasses or my son's Lego collection, in our case.) And how do you stop ordering books on Amazon once you've seen how easy it is to get a fix?

Gradually, though, things smoothed out. My house has become like that popular British TV series, Upstairs, Downstairs: my supposedly more refined (though not necessarily more entertaining or informative) books reside upstairs, on the table next to my bed, where I contentedly read for an hour or so every night before I go to sleep. My Kindle stays downstairs with the dogs.

At the moment, my upstairs book is Island, a collection of lilting, atmospheric stories by the brilliant Canadian Alistair MacLeod. Reading his textured, elegant, emotional prose, it is impossible not to imagine that Cape Breton's misty cliffs loom just outside your window.

For instance, MacLeod's description of rain in the title story goes like this: “Sometimes it slanted against her window with a pinging sound, which meant it was close to hail, and then it was visible as tiny pellets for a moment on the pane before the pellets vanished and rolled quietly down the glass, each drop leaving its own delicate trickle. At other times it fell straight down, hardly touching the window at all, but still there beyond the glass, like a delicate, beaded curtain at the entrance to another room.”

Downstairs, meanwhile, my Kindle seems best suited to books by comics or mystery writers, as well as indie authors like Darcie Chan, whose books were never published by traditional publishers because they weren't deemed “good enough.” (Many of those authors, like Chan, have gone on to sell thousands of copies. Go figure.)

Digital books accompany me throughout the day, because they are so easily stowed in my purse or coat pocket. My Kindle does its work during doctors' visits, in the car while waiting for kids to leave sports practices, or on business trips that would otherwise require an extra piece of luggage for my paperbacks.

On my Kindle, at the moment I'm reading Holidays in Hell by the conservative but consistently hilarious P.J. O'Rourke—somebody whose books I never wanted to pay full price for because of his politics. Check out his description of General Omar Torrijos of Panama: “Torrijos was a half-baked socialist and a blow-hard, but he was lovable and good-looking...He had genuine feeling for the poor, started some only moderately useless social programs and maintained a modest style of life, keeping no more than two or three mistresses on the side.”

I once read that Hemingway used to write his dialogue on a typewriter because it sounded more like people talking, but chose to write his descriptions in longhand. As a writer, I also go to different places and use different tools, depending on what I'm trying to work on. I often write in a journal when I'm collecting ideas, flesh them out at my laptop, and then edit on paper, standing up in the kitchen with a cup of tea at my elbow, I suppose because then it seems like my work is by a different writer and I can be more objective about revisions. For me, reading has become like that: I choose a book's delivery mode based on what kind of reading experience I anticipate.

So my books reside upstairs and my Kindle is downstairs. Different rhythms, different lives, different sensibilities lead me to choose whether I read fiction or nonfiction, short stories or poetry, ebooks or paper. The important thing is that, for every mood and moment, there is a story to treasure, no matter where I am—or in what form I read it.